What are intents?
Dialogflow is a platform with complicated machine learning and artificial intelligence capabilities that matches what the user said to the intent. You can think of intents as questions that users will be asking about U.S. Presidents. When you first start with the FaqChatBot agent in Dialogflow, you will see two default intents: the Welcome Intent and the Fallback Intent, as shown in the following flowchart. The Welcome Intent gets triggered when the user first starts to interact with the FaqChatBot. Then, the user will start to ask questions and those questions will be matched against the intents, and if no matching intents are found then the Fallback Intent will be triggered and the FaqChatBot will respond with, I didn't ...
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