July 2018
Intermediate to advanced
404 pages
9h 5m
English
When creating VUIs, you want to make the user feel as though they are talking to a real person. This develops empathy by making a connection with the user. First, empathy can be achieved by allowing the user to choose the voice they want to use. For example, in Google Assistant, the user can choose either a male or female voice by navigating to Settings | Preferences | Assistant voice, shown as follows:

A second way is to programmatically control the voice using Speech Synthesis Markup Language (SSML), https://www.w3.org/TR/speech-synthesis/, which has been developed to generate synthetic voices for ...
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