Windows Developer Power Tools

14.3 Running an Enterprise-Level Bug-Tracking System with Bugzilla

You’re working on a large project, and your bug-tracking system needs to have industrial-strength power and features. You want to tie in email capability so that your developers, technical staff, testers, and customers can all participate in bug discussions as easily as possible. You also want to be able to plug in other tools to extend your tracking system’s power, and you’d like to be able to handle both defect and request tracking for a number of different products. And, of course, you’d really like a system that is stable, well supported, and proven under fire.

Bugzilla, a bug-tracking system developed by the Mozilla foundation, is perhaps the best-known open source defect-tracking system. It’s in extremely wide use around the globe: over 520 companies have rolled Bugzilla into their software development environments. Bugzilla is extremely powerful, offers a rich feature set, and is highly customizable.

Bugzilla at a Glance
Tool	Bugzilla
Version covered	2.22
Home page	http://www.bugzilla.org
Power Tools page	http://www.windevpowertools.com/tools/161
Summary	Feature-rich, powerful, highly customizable defect tracker with an immense user community
License type	Mozilla Public License
Online resources	Wiki, FAQ, newsgroups, mailing list, IRC channel
Related tools in this book	BugTracker.NET, CodeTrack, Trac

Getting Started

Bugzilla isn’t ...