Asterisk: The Future of Telephony, 2nd Edition

Acknowledgments

Firstly, we have to thank our fantastic editor Michael Loukides, who offered invaluable feedback and found incredibly tactful ways to tell us to rewrite a section (or chapter) when it was needed, and have us think it was our idea. Mike built us up when we were down, and brought us back to earth when we got uppity. You are a master, Mike, and seeing how many books have received your editorial oversight contributes to an understanding of why O’Reilly Media is the success that it is.

Thanks also to Sanders Kleinfeld, our copy editor, Laurel Ruma, our production editor, and the rest of the unsung heroes in O’Reilly’s production department. These are the folks that take our book and make it an O’Reilly book.

Everyone in the Asterisk community needs to thank Jim Dixon for creating the first open source telephony hardware interfaces, starting the revolution, and giving his creations to the community at large.

Thanks to Tim O’Reilly, for giving us a chance to write this book.

To our most generous and merciless review team:

• Rich Adamson, President of Network Partners Inc., for your encyclopedic knowledge of the PSTN, and your tireless willingness to share your experience. Your generosity, even in the face of daunting challenge, is inspiring to us all.^[1]

• Tilghman Lesher, for an incredibly thorough review of our book, contributing some much needed time toward Appendixes B and F, in addition to some amazing new Asterisk applications and functions.

• Andrew Kohlsmith, for helping to ...