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Asterisk: The Future of Telephony, 2nd Edition
book

Asterisk: The Future of Telephony, 2nd Edition

by Jim Van Meggelen, Jared Smith, Leif Madsen
August 2007
Intermediate to advanced
608 pages
20h 33m
English
O'Reilly Media, Inc.
Content preview from Asterisk: The Future of Telephony, 2nd Edition

Name

AgentCallbackLogin — Sets an agent as logged in to the queue system in callback mode

Logs the specified agent in to the Asterisk queue system in callback mode. When a call is distributed to this agent, it will ring the specified extension.

Parameters

Agent

[required] Agent ID of the agent to log in to the system, as specified in agents.conf.

Exten

[required] Extension to use for callback.

Context

[optional] Context to use for callback.

AckCall

[optional] Set to true to require an acknowledgement (the agent pressing the # key) to accept the call when agent is called back.

WrapupTime

[optional] The minimum amount of time after disconnecting before the agent will receive a new call.

ActionID

[optional] An identifier which can be used to identify the response to this action.

Privilege

agent, all

Example

Action: AgentCallbackLogin
Agent: 1001
Exten: 201
Context: Lab
ActionID: 24242424
            
Response: Success
Message: Agent logged in
ActionID: 24242424

Event: Agentcallbacklogin
Privilege: agent,all
Agent: 1001
Loginchan: 201@Lab

Notes

The AgentCallbackLogin action (along with the AgentCallbackLogin() application) has been deprecated. It is suggested you use the QueueAdd action instead. See doc/queues-with-callback-members.txt in the Asterisk source code for more information.

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Publisher Resources

ISBN: 9780596510480Errata Page