Dial() — Attempts to connect channels
Allows you to connect together all of the various
Dial() is the most
important application in Asterisk; you’ll want to read through this
section a few times.
Any valid channel type (such as SIP, IAX2, H.323, MGCP, Local,
or Zap) is acceptable to
but the parameters that need to be passed to each channel will depend
on the information the channel type needs to do its job. For example,
a SIP channel will need a network address and user to connect to,
whereas a Zap channel is going to want some sort of phone
When you specify a channel type that is network-based, you can
pass the destination host (name or IP address), username, password,
and remote extension as part of the options to
Dial(), or you can refer to the name of a
channel entry in the appropriate .conf file; all the required information
will then need to be obtained from that file. The username and
password can be replaced with the name contained within square
) of the channel
configuration file. The hostname is optional.
This is a valid
exten => s,1,Dial(SIP/sake:firstname.lastname@example.org)
This is effectively identical:
exten => s,1,Dial(SIP/some_SIP_friend)
but will work only if there is a channel defined in sip.conf as
[some_SIP_friend], whose channel definition
An extension number is often attached after the address information, like this:
exten => s,1,Dial(IAX2/user:email@example.com/
This asks the far end to connect the call to extension 500 in
the context in which the channel arrived. The extension is not
Dial(), as the
information in the remote end’s channel configuration file may be
used, or the remote server will pass the call to the
s extension in the context in which the call
came in. Ultimately, the far end controls what happens to the call;
you can only request a specific treatment.
ring-timeout is specified, the
channel will ring indefinitely. This is not always a bad thing, so
don’t feel you need to set it; just be aware that “indefinitely” could
mean a very long time.
specified in seconds. The ring timeout always follows the addressing
information, like this:
exten => s,1,Dial(IAX2/user:firstname.lastname@example.org/500,
Much of the power of the
Dial() application is in the flags. These
are assigned following the addressing and timeout information, like
exten => s,1,Dial(IAX2/user:email@example.com/500,60,
If you don’t have a timeout specified, and you want to assign flags, you must still assign a spot for the timeout. You do this by adding an extra comma in the spot where the timeout would normally go, like this:
exten => s,1,Dial(IAX2/user:firstname.lastname@example.org/500,,
The valid flags that may be used with the
Dial() application are:
Plays an announcement to the called party;
x is the filename of the sound file
to play as the announcement.
Resets the Call Detail Record for the call. Since the CDR
time is set to when you
Answer() the call, you may wish to
reset the CDR so the end user is not billed for the time prior
Allows the user to dial a one-digit extension while
waiting for a call to be answered. The call will then exit to
that extension (either in the current context, if it exists, or
in the context specified by the
Sends DTMF digits after the call has been answered, but
before the call is bridged. The
called parameter is passed to the
called party, and the
parameter is passed to the calling party. Either parameter may
be used individually.
Forces the Caller ID of the calling
party to be set as the extension associated with the channel
using a dialplan hint. This is often used when a provider
doesn’t allow the Caller ID to be set to anything other than a
number that is assigned to you. For example, if you had a PRI,
you would use the
f flag to
override any Caller ID set locally on a SIP phone.
Execution of the dialplan goes on in the current context if the destination channel hangs up.
When the call is answered, the calling party is transferred to the specified priority and the called party to the specified priority+1. You cannot use any additional action post-answer options in conjunction with this option.
Allows the called user to hang up the channel by pressing
Allows the calling user to hang up the channel by pressing
Causes Asterisk to ignore any forwarding requests it may receive on this dial attempt.
Causes Asterisk to jump to priority
n+101 if all the requested channels
were busy (where
n is the
Limits the call to
milliseconds, warning when
milliseconds are left and repeating every
z milliseconds until the limit is
x parameter is required;
z parameters are optional. The
following special variables may also be set to provide
Specifies whether to play sounds to the caller. Defaults to yes.
Specifies whether to play sounds to the callee.
Specifies which file to play when time is up.
Specifies which file to play when call begins.
Specifies the file to play if the argument
y is defined. Defaults to
saying the time remaining.
Provides music to the calling party until the call is
answered. You may also optionally indicate the music-on-hold
class, as defined in musiconhold.conf.
Executes the macro
x upon the
connection of a call, optionally passing arguments delimited by
^. The macro can also set the
MACRO_RESULT channel variable
to one of the following values, to determine what should happen
after the macro has finished:
Hangs up both legs of the call.
Acts as if the line encountered congestion.
Acts as if the line was busy. If the
j option is specified, it sends
the call to priority
n is the current
Hangs up the called party and continues on in the dialplan.
Transfers the call to the specified destination.
You cannot use any additional action post-answer options
in conjunction with this option. Also, PBX services are not
run on the called channel, so you will not be able to set
timeouts via the
function in this macro.
This option is a modifier for the screen/privacy mode. It specifies that no introductions are to be saved in the priv-callerintros directory.
This option is a modifier for the screen/privacy mode. It tells Asterisk not to screen the call if Caller ID is present.
Uses the Caller ID received on the inbound leg of the call for the Caller ID on the outbound leg of the call. This is useful if you are accepting a call and then forwarding it to another destination, but you wish to pass the Caller ID from the inbound leg of the call instead of overwriting it with the local Caller ID settings. This was the default behavior on Asterisk versions prior to 1.0.
This option turns on Operator Services mode on a Zaptel
channel. If this option is used on a non-Zaptel interface, it
will be ignored. When the destination answers (presumably an
operator services station), the originator no longer has control
of her line. She may hang up, but the switch will not release
her line until the destination party (the operator) hangs up.
Specified without an arg, or with
1 as an arg, the originator hanging up
will cause the phone to ring back immediately. With a
2 specified as the argument, when the
“operator” flashes the trunk, it will ring the caller’s
This option enables screening mode. This is basically Privacy mode without memory.
Sets the privacy mode, optionally specifying
x as the family/key value in the
local AstDB database. This option is useful for accepting calls
based on a blacklist (explicitly denying calls from listed
numbers) or whitelist (explicitly accepting calls from listed
numbers). See also
Indicates ringing to the calling party, without passing any audio until the call is answered. This flag is not normally required to indicate ringing, as Asterisk will signal ringing if a channel is actually being called.
Hangs up the call
after the called party has answered the
Permits the called party to transfer a call by pressing
# key. Please note that
if this option is used, reinvites are disabled, as Asterisk
needs to monitor the call to detect when the called party
Permits the caller to transfer a connected call by
# key. Again,
note that if this option is used, reinvites are disabled, as
Asterisk needs to monitor the call to detect when the caller
Permits the called user to start and stop recording the
call audio to disk by pressing the
automon sequence (as configured in
features.conf). If the
set, its value will be passed as the arguments to the
Monitor() application when recording
is started. If it is not set, the default values of
WAV||m are passed to
Permits the calling user to record the call audio to disk
by pressing the
sequence (as configured in features.conf).
Permits the called party to park the call by sending the DTMF sequence defined for call parking in features.conf.
Permits the calling party to park the call by sending the DTMF sequence defined for call parking in features.conf.
URL argument is included, that
URL will be sent to the channel (if supported).
If the channel variable named
OUTBOUND_GROUP is set before
Dial() is called, all peer channels
created by this application will be put in to that call group. In
the following example, all peer channels created by the
Dial() application will be part of the
test call group:
; using OUTBOUND_GROUP exten => 123,1,Set(OUTBOUND_GROUP=test) exten => 123,n,Dial(IAX2/anotherbox/12345)
variable is set, all peer channels created by this application will
be put in to that group. Unlike
OUTBOUND_GROUP, however, the variable will
be unset after use.
Dial() application sets
the following variables upon exiting:
The total time elapsed from execution of
Dial() until completion.
The total time elapsed during the call.
The status of the call, set as one of the following values:
The channel is unavailable.
The channel returned a congestion signal, usually indicating that it was unable to complete the connection.
The channel did not answer in the time indicated by the ring-timeout option.
The dialed channel is currently busy.
The channel answered the call.
The call was cancelled.
The call was set to
DONTCALL by the screening or
The call was set to
TORTURE by the screening or
Invalid arguments were passed to the
; dial a seven-digit number on Zap channel 4
exten => 123,1,Dial(Zap/4/2317154); dial the same number, but this time only have it ring for 10 seconds ; before continuing on with the dialplan
exten => 124,1,Dial(Zap/4/2317154,10)exten => 124,2,Playback(im-sorry) exten => 124,3,Hangup() ; dial the same number, but this time with no timeout, and using the ; t, T, and m flags
exten => 125,1,Dial(Zap/4/2317154,,tTm); dial extension 500 at a remote host (over the IAX protocol), using ; the specified username and password
exten => 126,1,Dial(IAX2/username:password@remotehost/500); dial a number, but limit the call to 5 minutes (300,000 milliseconds) ; start warning the caller 4 minutes (240,000 milliseconds) in to the call, ; and repeat the warning every 30 seconds (30,000 milliseconds)
exten => 127,1,Dial(Zap/4/2317154,,L[300000:240000:30000])
 The fact that Asterisk will happily connect IAX, SIP, H.323,
Skinny, PRI, FX(O/S), and anything else is amazing, but possibly
the most amazing of all is the Local channel. By allowing a single
Dial() command to connect to
multiple Local channels, one
Dial() event can trigger a multitude of
completely independent and unique actions in other parts of the
dialplan. The power of this concept is truly revolutionary and has
to be experienced to be believed.