Clean Up the Clutter
Sometimes you’ll find that what’s needed is to get rid of a policy or procedure altogether. It’s surprisingly satisfying: cleaning up the collection of P&P and removing the overhead of having to maintain P&P that no longer apply.
If you do remove a P&P element, make sure you clean it up completely. Redirect the page to a new or updated policy, and remove traces of it from automation, training, onboarding materials, and anywhere else it may be represented. Also, make sure you communicate this removal well! It doesn’t help to clean up a policy or procedure if people don’t hear about it and continue using it in their day-to-day work or enforcing it after it’s no longer necessary.
Now that you have a better idea of how to handle ...
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