March 2025
Intermediate to advanced
470 pages
12h 45m
English
Before you unleash an outbound FOSS strategy on unsuspecting staff, make sure you have your outbound policies and procedures ready to go. Set your people up for success by providing the information they’ll need to answer their questions so they can do the right things at the right time for the right reasons. You’ll do that by building upon what you learned in Chapter 9, Establish Effective Inbound Policies and Procedures, and Chapter 10, Get Started with Your Inbound Policies, to add outbound FOSS into the mix. By the end of this chapter you’ll have a good idea of what your company’s complete FOSS P&P should look like.
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