Outbound FOSS Procedures
As you’re working through this part of the book and developing your outbound initiatives, simultaneously develop the procedures necessary to implement those initiatives. Ideally, you’d be able to coordinate with program or project managers and technical writers to do this, but not everyone will be lucky enough to have that kind of professional assistance available. You will, at least, be collaborating and consulting with various stakeholders during the process of creating the strategy. As you do so, ask them what’s required to make that strategy a reality. What tasks must someone perform? Work with the stakeholders to ensure that procedures for all necessary tasks exist and are accessible prior to launching your shiny ...
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