Chapter 1
Understanding Coaching and Mentoring: Just the Basics
IN THIS CHAPTER
Defining what coaching mean in the business world
Previewing the tools of coaching
Comparing coaching versus mentoring
You’re a manager, possibly a first-level supervisor, middle manager, or executive. Whether you came upon the role recently or have many years of experience, you know that the job of being a manager isn’t getting any easier. You carry a great deal of responsibility, and with the pace of change these days, more may be coming your way before you know it.
At the same time, you’re expected to lead your group(s) and make them productive. And while you’re at it, you have to keep your employees motivated and committed — you can’t afford turnover problems.
Trying to do it all yourself isn’t working as well as you would like it. Maybe your manager has strongly suggested that you change your approach. “Stop telling people what to do. Start coaching them.” You’ve heard that coaching is a better way to lead people, but you’re not sure what that means or where to start.
This chapter lays the conceptual foundation for the book. It introduces what coaching in the business world is all about and delves ...
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