Chapter 18
Mastering Mentoring
IN THIS CHAPTER
Defining mentoring and why it matters
Avoiding actions that create employee dependency and stifle initiative
Exploring tools of mentoring that challenge employees to think and do for themselves
Influencing employee commitment through mentoring
How often have you heard that employees are desperate to find a mentor? Or your organization’s management has instructed you to be more of a mentor? What does it mean to mentor and how is it different from coaching and tutoring?
This chapter explores the concept of mentoring, how it’s different from coaching, why it’s important, what the pitfalls are, how as a manager you can mentor employees, and what two tools you can use for engaging employees.
Chapter 19 expands on the concept of mentors to include other people who can help support the employee in addition to you, their manager. Because the needs of each employee is different, mentorship can also look different.
Understanding How Coaching Differs from Mentoring
You may have been told you need to be a mentor to younger employees, but you ...
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