February 2015
Beginner
374 pages
8h 3m
English
Although collaboration is at the heart of a good UX process, we still need to protect the aspects of UX that divide a specialist from a contributor. Understand the UX value of your decisions so you can make a judgment call on which of those decisions need to be defended. Defend in a way that doesn’t harm the other party’s goodwill and, if you have to concede, do so with good faith – it might help you reverse the decision down the road. And always tell stories!