LIST OF FIGURES AND TABLES
Figure 1.1 Possible titles for the Business Analysis Service
Figure 1.2 Example organisational structures for the BA Service
Figure 1.3 The differences between role clarity and role ambiguity
Figure 1.4 The impact of performance on the role set
Figure 1.5 The relationship between role clarity and role recognition
Figure 1.6 The 3rd Wave model for business analysis
Figure 1.7 Infographic of BA Manager Forum research conducted in 2018
Figure 1.8 Structure of this book
Figure 2.1 The Business Analysis Service Framework (BASF)
Figure 2.2 Comments on value delivery – the value fallacy
Figure 2.3 The business analyst and value realisation
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