Business analysts enter the role via many different routes. While some follow the ‘developer to IT analyst’ route, many become business analysts having worked in generic business operations roles or even specialisms such as accountancy, auditing or legal roles. Some business analysts work to improve business processes without the formal recognition that they are conducting business analysis. However, whatever the route to move into business analysis, it is undoubtedly the case that the broad range of frameworks and techniques with which business analysts need to be proficient present development challenges.

This chapter discusses some key elements of providing a development ecosystem for business ...

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