Delivering Business Analysis

8 LEADING THE BA SERVICE

INTRODUCTION

Leading a business area such as a BA Service is similar to running a small business and, as a result, many of the same issues need to be considered. BA leaders have extensive responsibilities ranging across areas such as promoting business analysis work, developing business analysts and, particularly given the issues discussed in Chapter 1 concerning recognition and authority, clarifying the service offering. BA leaders also have to combine the day-to-day management of the team with providing leadership that will guide and motivate the members of the BA Service. Chapter 9 examines this from a managerial perspective. This chapter examines leadership concerns and responsibilities. The leadership topics covered ...