Index

A

abstract language 256

accessibility

screen captures 458

alternative text for graphics 478

color and contrast 481

tables 482

accuracy

automated tools for checking 93

checklist 96

definition 14

example of in task topics 501

grammar-checking tools 94

guidelines 68

information consistency

types of inconsistencies 88

information reuse 86

information currency

examples and samples 84, 242

messages 81

increasing content lifespan 82

technical changes 79

link-checking tools 95

overview 67

research

direct observation 69

hands-on experience 69

information plans 71

interviews 73

outlines 71

rough drafts 71

topic models 71

spell-checking tools 93

technical reviews

choosing reviewers 76

exit criteria 77

focus for 76

interface testing 74

quality control ...

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