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Chapter 1. Technical information continues to evolve
Progressive disclosure of information
The technical writer’s role today
Redefining quality technical information
Chapter 2. Developing quality technical information
Preparing to write: understanding users, goals, and product tasks
Writing and rewriting
Planning what to write for different stages of product use
Deciding exactly what to write
Starting to write
Refining what you write
Reviewing, testing, and evaluating technical information
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