August 2011
Intermediate to advanced
448 pages
12h 43m
English
Overview
Effective Communication and Soft Skills provides a clear understanding of the attributes of good communication vis-a-vis soft skills and hard skills. It offers practice and assessment modules to sharpen learning, while covering all the four tenets of language learning (listening, speaking, reading and writing). It covers all essential topics for teachers and students of BCom, BBA and MBA and mass communications, as well as professionals in all industries and is a comprehensive resource for inter-personal communication in the professional world.