Book description
Effective Communication and Soft Skills provides a clear understanding of the attributes of good communication vis-a-vis soft skills and hard skills. It offers practice and assessment modules to sharpen learning, while covering all the four tenets of language learning (listening, speaking, reading and writing). It covers all essential topics for teachers and students of BCom, BBA and MBA and mass communications, as well as professionals in all industries and is a comprehensive resource for inter-personal communication in the professional world.Table of contents
- Cover
- Title Page
- Contents
- About the Editors
- Introduction
- Chapter 1 - Soft Skills: Growing Importance
- Chapter 2 - Understanding Communication
- Chapter 3 - Channels of Communication
- Chapter 4 - Evolution and Theories of Communication
- Chapter 5 - Models of Communication
- Chapter 6 - Psychology and Communication
- Chapter 7 - Pedagogy and Communication
- Chapter 8 - Communication Skills
- Chapter 9 - Communication: Spoken English
- Chapter 10 - Communication: Written English
- Chapter 11 - Emotional Skills
- Chapter 12 - Interpersonal Effectiveness
- Chapter 13 - Assertiveness Skills
- Chapter 14 - Conflict Management and Negotiation Skills
- Chapter 15 - Team-building Skills
- Chapter 16 - Time-management Skills
- Model Question Papers
- Bibliography
- Glossary
- Copyright
Product information
- Title: Effective Communication and Soft Skills
- Author(s):
- Release date: August 2011
- Publisher(s): Pearson India
- ISBN: 9789332501805
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