June 2012
Intermediate to advanced
118 pages
1h 42m
Spanish
Content preview from Implementación de Calidad de Servicio basado en ISO/IEC 20000 - Guía de GestiónBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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RECURSOS DE ITG
IT Governance Ltd (ITG) crea y ofrece productos y servicios para satisfacer las necesidades cambiantes del mundo real del gobierno de TI de las organizaciones actuales, directores, gerentes y profesionales. El sitio web de ITG (www.itgovernance.co.uk) es la tienda internacional para la información de gobierno corporativo TI, asesoramiento, orientación, libros, herramientas, formación y consultoría.
www.itgovernance.co.uk/iso20000.aspx es la página de información en nuestro sitio web para nuestros recursos ISO20000.
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Libros y herramientas de IT Governance publicados por IT Governance Publishing (ITGP) están disponibles en todas las librerías de negocios y también están disponibles inmediatamente en las siguientes ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.