
Planning and Selecting Information Systems ◾ 355
justied. Below this point, it isn’t. at’s why large organizations develop custom soware,
but small ones don’t.
When an organization chooses custom development, it has another choice: have its sta
develop it or hire a specialized soware development rm to do the work? is is also a
make-or-buy decision. is decision is based on cost, availability of the required skills
within the organization, and, if they’re not available, how much the organization will need
them in the future. Hiring an outside rm to develop soware (or do anything else) is
called outsourcing. If that rm is in a d