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Chapter 11
Developing Information
Systems
CHAPTER OUTLINE
• Overview of Soware Development
• e System Development Life Cycle Approach
• Other System Development Approaches
• Managing the Development Process
WHY THIS CHAPTER MATTERS
Most information systems use commercially available soware, as is or customized—but
most is not the same as all! Companies can get a competitive advantage by using informa-
tion systems that nobody else has. Getting systems that nobody else has means custom
soware development.
Custom soware development is programming. Why should a businessperson know
about it? Because obtaining benets from custom soware depends ...