June 2019
Intermediate to advanced
280 pages
8h 39m
English
Content preview from Jira 8 Administration Cookbook - Third Edition
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Creating mail handlers to process incoming emails
Jira is not only able to send emails to users, but also to poll and process emails. It can also create issues or add comments to existing issues. When set up correctly, this can be a powerful way to let your users interact with Jira.
In this recipe, we will set up Jira to poll incoming emails so that it can create new issues and add comments to the existing issues. This is useful in a help-desk scenario where customers can write an email to the support email address of the company and let Jira automatically create issues from them.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.