June 2019
Intermediate to advanced
280 pages
8h 39m
English
Content preview from Jira 8 Administration Cookbook - Third Edition
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How to do it...
To configure the field layout for the customer portal, perform the following steps:
- Browse to the service desk to customize the field layout.
- Click on the Project settings option in the lower-left corner.
- Select the Request type option from the panel on the left-hand side.
- Click on the Edit fields link for the request type to configure.
- Click on the Add a field button to add fields to the portal. If you do not see the field you want to add, make sure the field is added to the appropriate screen used by the project:
To customize the field layout for agents, you need to configure the screens used for the service desk project. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.