April 2011
Beginner
213 pages
2h 45m
English
| DEFINING THE TASK | Correctly specifies what needs to be accomplished and breaks this task down into its discrete parts. |
| PLANNING | Formulates an effective method for achieving the task(s), i.e. organizes people, materials, time and resources in such a way that the objective(s) can be met. |
| BRIEFING | Allocates tasks and resources to subordinates in such a way that each person (a) knows what is expected of him or her and (b) understands the importance of his or her contribution. |
| CONTROLLING | Keeps things running to plan. Is sensitive to problems and delays and is quick to respond to them. Coordinates the work of the team. |
| EVALUATING | Makes accurate and insightful judgments about proposals, past performance ... |
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