April 2011
Beginner
213 pages
2h 45m
English
Content preview from John Adair's 100 Greatest Ideas for Personal Success
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Idea 78: The art of listening
The most important thing in communication is hearing what is not said.
Peter Drucker
Listening is not the same as hearing. It is the positive business of paying heed or giving your thoughtful attention to someone while they are speaking.
The benefits of becoming a good listener include information and ideas that could be profitable to you, helping other people by lending them your ear, and deepening in the other person the desire to listen to you.
As one Ghanaian proverb says:
No one is without knowledge except he who asks no questions.
The first step to self-improvement is to raise your level of awareness of poor or bad listening. The symptoms of the ‘disease of not listening’ include irrational selectivity, irritating ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.