chapter 1 Recognition That Works
“Please, not another T-shirt!”
“I resent the money that’s spent to purchase doodads. It could be spent much more wisely.”
“Certificates of appreciation? I hate the damn things.”
I assume this isn’t the reaction you expect from recognition. Yet, if you depend on your organization to fulfill your employees’ need for recognition, there is a good chance that your employees would express similar opinions.
According to a former employee of one technology company:
“Our company offered the Terrific Employee Award. Everyone thought it was a cheesy name. People didn’t know why they were being awarded. It became a joke. The CEO never got involved. No one but HR took it seriously. They solicited employees for nominations ...
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