Managing in the Gray
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Gordian knot, they can be compelling challenges that show
you and others what you are capable of doing. According
to myth, Alexander the Great became so frustrated with
the Gordian knot that he unsheathed his sword and sliced
through it but, as a manager, you don’t have this option. So
what is the best way to deal with the gray area problems
you face?
The Five Questions
The answer, in its shortest form, can be stated in a single
sentence: when you face a gray area problem at work, you
should work through it as a manager and resolve it as a human
being.
Working through gray area problems as a manager doesn’t
mean acting like the boss or a bureaucrat. And it doesn’t mean
having a particular job on an organization chart. Manag ...