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6
What Can I Live
With?
The fifth question gives us the final, critical step for resolving
gray area problems—and it does this with a striking mes-
sage. It says that, no matter how hard you work, no matter
how good your analysis is, and no matter how carefully you
think about consequences, duties, practicalities, and values,
you often don’t find an answer to a gray area problem. What
do you do then? Basically, you create the answer, and you do
this by making a decision you can live with—as a manager
and as a human being. That is how you resolve a gray area
issue.
Chapter_06.indd 121 11/06/16 2:28 AM