Managing in the Gray

181

Index

African adages, 96, 110

Alexander the Great, 6

American Law Institute, 57

American Research and

Development Corporation, 71

analytical techniques, 7

avoiding groupthink and

bossthink in, 36–37

cost-benefit approach to,

17, 40

cost-risk approach to, 17, 40, 55

Feuerstein and Malden Mills

case study and lack of, 31, 33

first three questions used

together in, 93

gray areas and, 3–4, 6, 121, 139,

140

humanist perspectives on,

11–12, 142

judgment used in, 124, 127

management work with, 7,

11–12, 19, 49, 111

need to make a decision after

completing, 129

“plain English” approach in, 38

simple decision trees in, 35

Sloan’s use of, 125–126

stakeholders and, 58–59

unconscious and instinctive

decision making versus, 23

who we are question without

using, 108–109 ...