Managing in the Gray

Managing in the Gray

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about the experiences of others as a way of understanding what

our core human obligations require in a particular situation.

Asking this question is valuable, but it is still hard to

awaken your moral imagination on your own. This is another

reason why process—working with and through others, in

the right ways—is so important. This is why it is particu-

larly valuable for managers and teams working on gray area

problems to find ways to escape their organizational bubbles

and hear directly from people whose livelihoods and lives

will be affected by their decision or from people who can

represent their experience in direct, concrete, forceful ways.

Unless you find a way to do this, you may unwittingly buy

into Joseph Stalin ...