Managing in the Gray

Index

186

gray areas

analytical techniques applied

to, 3–4, 11–12, 36–37, 121

avoiding assumptions about, 25

challenge of facing, 1, 2–6

consideration of net, net

consequences in, 13–14, 15, 38

core human obligations and, 44,

49, 51

emotional reactions to, 23, 29

experience of “the other”

considered in, 66–68

experts and, 31

focus on process in, 26–29

guidance based on five

questions about, 1–2, 7–9

moral imagination used with,

54, 60–63

as organizational versions of

Gordian knot, 5–6

personal responsibility of

choices in dealing with, 4

shared norms and values and,

104–107

simple decision trees to consider

options in, 31, 34

trade-offs in decisions in, 32,

69–70, 134

understanding economic

realities of, 55–57

working philosophy

of management for

understanding, ...