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e Authors
Sandra Dornheim is project manager at Deutsche Telekom, Europe
and Technology, with a focus on go-to-market and launch manage-
ment. Over the past 2 years she was responsible for the go-to-market
work stream within the IP transformation and PSTN migration
initiative at Deutsche Telekom. Seven countries were supported and
involved in the project and colleagues from these countries provided us
with their valuable feedback and insights, which have also contributed
to the book. After graduating with a master’s degree at the University
of Mainz (Germany) in business and economics, Dornheim started
working for Deutsche Telekom. She has 11 years of telecommunica-
tion experience within different organizations and projects; however,