Managing the PSTN Transformation

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go to market

be planned to secure availability of resources on time and in expected

quality. erefore, resource planning needs to be strongly linked to

overall migration strategy, meaning the migration plan (e.g., product

and area sequencing) and the underlying assumptions on application

of different migration types (e.g., automigration, supported migra-

tion, 2-in-1 migration).

Assumptions on resource needs and actual demand should be con-

stantly tracked and monitored during migration to ensure the quality

of the process (customer perception and response rate in case of faults)

and achievement of migration targets. In the next section, the app ...