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4
nT/iT rOadMap
e NT/IT roadmap consists of three substreams:
1. Target architecture and technical product development:
Technically developing new products and deriving the NT
target architecture.
2. NT rollout:
Establishing NT readiness for rollout, planning resources,
and preparation for rollout.
3. IT roadmap:
Establishing the readiness of IT applications, especially imple-
menting new products and processes (i.e., implementing a
migration process and adjusting existing processes).
In addition, the NT/IT roadmap might have high interdepen-
dencies with other NT/IT projects (e.g., Next-Generation Customer
Relationship Management [NG CRM]), whose management is the
subject of the last work substream (Figure4.1).
4.1 Target Architec