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Managing to Make a Difference by Larry Sternberg

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Chapter 33Match the Right People to the Right Training

Training is an investment managers make in their people. Many managers make the mistake of believing that, with the right training, anyone can become an expert at anything. Managers who build extraordinary teams know better. They know that investments in training make the biggest difference and yield the greatest returns when they are aimed at the right people, who have the right talents. Remember the GIFT Formula. Investment is a multiplier on the combination of talent and fit.

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The returns on that investment can go straight to the bottom line. The same training delivered the same way will not create the same performance in people who start off with different levels of talent. Sales results from a Talent Plus partnership with a luxury cosmetics retailer bear out that claim.

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