These are the Microsoft rules for reactive scenarios:
- Bugs or errors found in applications or platforms for versions in General Availability (GA) and in mainstream support: Only for ISVs/VARs that have an Advanced Support for Partners (ASfP) contract with Microsoft.
- Backport new events or functions exposed in versions currently in GA and in mainstream support: Online customers must contact their seller or CSP partner to receive support and/or ask them to file a reactive support request.
All in all, considering the existing customers that still are ...