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Measuring and Managing Performance in Organizations
book

Measuring and Managing Performance in Organizations

by Robert D. Austin, Tom DeMarco, Timothy Lister
July 2013
Intermediate to advanced content levelIntermediate to advanced
240 pages
5h 36m
English
Addison-Wesley Professional
Content preview from Measuring and Managing Performance in Organizations

Chapter Twelve. When Neither Management Method Seems Recommended

In each of the just-discussed scenarios, the model seems to make clear recommendations. Not all situations are so simple. For example:

1. Defense acquisition of a missile guidance system. Suppose the Department of Defense hires a firm to build a missile guidance system. The product is highly complex and of unprecedented technological sophistication. Development activities are neither repetitive nor well-established. Measurement difficulties are therefore likely. Delegation costs are also high because the contract spans organizational boundaries and because the principal is a government bureaucracy. Neither management approach seems likely to work very well.

2. Large software development ...

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Publisher Resources

ISBN: 9780133488425