July 2013
Intermediate to advanced
240 pages
5h 36m
English
book
Measuring and Managing Performance in Organizations
by Robert D. Austin, Tom DeMarco, Timothy Lister
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Preface
Few management tools appear as simple and obviously useful as measurement. You establish numeric goals, take actions, and measure how the actions affect progress toward goals. Based on what the measures reveal, you adjust your actions. You continue in this way. Simple. You analyze measurements to determine what works and what doesn’t. Despite organizational complexity, you learn confidently, your managerial decisions backed up by hard data. Obviously useful. Right?
Look more closely, however, and this clear picture begins to blur. Soon you find examples of measurement disaster. Look again and you discover startling disagreement among recognized experts about the value of organizational measurement. First, you encounter an expert who claims ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.