book
Measuring and Managing Performance in Organizations
by Robert D. Austin, Tom DeMarco, Timothy Lister
July 2013
Intermediate to advanced
240 pages
5h 36m
English
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Subject Index
A-12 attack plane example, 12, 44, 196
Aerostyling example, 56
Agency theory, 8, 9, 32ff., 191
Agent, 33ff., 44, 45, 48-51, 52ff., 58-65, 66ff., 74ff., 87-89, 92ff., 103, 108-9, 114-17, 126, 128, 131, 133, 137ff., 142, 164, 166-69, 173ff., 191, 205
(see also Disutility; Effort; Self-interest; Utility)
delegatory management and, 87-89, 93-95, 103
incentives, 66-73, 78-79, 131, 164
informational measurement and, 114-17
payment, 33-39, 45, 66-67, 69, 75-78
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