Microsoft® Exchange Server 2010 Inside Out

Mail-enabled contacts

Mail-enabled contacts are a convenient way to add external correspondents to the GAL. Typically, contacts represent people working in other companies to whom a number of users need to send messages on a frequent basis. They are commonly used to facilitate contact with specific individuals or utility mailboxes for external vendors such as PR agencies. To create a new contact, under Recipient Configuration, go to the Mail Contact section and click New Mail Contact in the action pane. The wizard is very straightforward, because essentially all you’re doing is creating an Active Directory object to hold some details of the contact including her email address.

Creating a mail contact with EMS is more interesting because more options ...