November 2010
Intermediate to advanced
1248 pages
45h 18m
English
Content preview from Microsoft® Exchange Server 2010 Inside OutBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Message classifications
Microsoft introduced message classifications in Exchange 2007 in an attempt to allow users to apply business-specific labels to messages. The labels are stored as properties of the messages and can be acted on by transport rules. Users can also react to the classifications when they see them on messages through Outlook or Outlook Web App. For example, if a message is labeled “Super Critical,” a user might be less likely to delete it and more likely to quickly respond to the request that the message contains.
The problems with message classifications are threefold. First, you rely on senders to apply classifications and receivers to respond appropriately to the classifications when messages arrive. Second, there’s no automated ...
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