April 2008
Beginner
208 pages
6h 9m
English
Content preview from Moderating Usability Tests
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20 CHAPTER 3 Golden rules 1 through 5
3.1 RULE 1: DECIDE HOW TO INTERACT BASED
ON THE PURPOSE OF THE TEST
We put this rule fi rst because it has the biggest impact on moderating
and it infl uences many of the subsequent rules. The purpose of a test
is infl uenced by at least three factors:
1. The type of test
2. The product’s stage of development
3. Your relationship with developers
3.1.1 The type of test
As we discussed in chapter 1, there are several types of usability test.
In the most common type of test, the purpose is diagnosis—that is,
uncovering design issues, both positive and negative. (These are
sometimes referred to as formative tests.) ...