Chapter 4

Bring Out the Best in a Multicultural Workforce

Overview

So how do you make the most of a multicultural workforce? What are the points that, if followed, will make a workforce composed of individuals with a variety of ethnic and cultural backgrounds superior to one that is not composed of such individuals? Read on for answers.

Identifying the Wrong Approach

Perhaps the first step in gaining an understanding—and a point of view that will lead to success—is to look at the ways this endeavor can go wrong. This includes how traditionally many companies have addressed this issue erroneously.

The most basic error is failing to integrate the individuals in the workforce into the company as a whole. Perhaps because of perceived language or ...

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