CHAPTER SIX
Managers and Their Work
WHAT CHARACTERIZES A MANAGER? And what defines a manager?
The words “manager” and “management” are slippery, to say the least. They are untranslatable into any other language. In British English they do not have the meaning they have in the United States. And even in American usage, their meaning is far from clear.
The word “manager” has no exact counterpart in German, French, Spanish, Italian, or Russian; yet the words used in these languages are as imprecise and elusive as “manager” is in American. Most people, when asked what they mean by “manager,” will reply “a boss.” But when the sign over the shoeshine ...
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