July 2009
Intermediate to advanced
480 pages
12h 28m
English
“Joe Ficalora has done an excellent job of updating Cohen’s classic text on Quality Function Deployment to show how Six Sigma tools can be effectively used in applying the QFD methodology and how valuable QFD can be in Design for Six Sigma projects. I highly recommended it to practitioners of both disciplines. They will be well rewarded by using this book to guide them in delighting their customers.”
—John L. Schoonover Director of Quality Global Tungsten and Powders
“For good reasons, the saying ‘Don’t mess with success’ applies to many things in life; thus Lou Cohen and Joe Ficalora have accomplished a feat often fraught with risk. The original book ...
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