December 2012
Intermediate to advanced
384 pages
6h 55m
English
Content preview from Retail Operations, Second Edition
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Chapter 4. Daily Operating Policies & Procedures
The daily policies and procedures outlined below suggest the various tasks that are necessary for retailers to get their shop ready for business for the day.
Shop Opening Tasks
To ensure that such activities are always carried out, retailers should set aside some time (30 minutes or more, depending on the individual retailer) for the pre-opening tasks.
Housekeeping
Retailers have to make sure that the following four tasks are checked and carried out before opening the shop.
1. Cleanliness and tidiness ...
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