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Retail Operations, Second Edition by Sarah Lim, Angie Tang

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Chapter 4. Daily Operating Policies & Procedures

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The daily policies and procedures outlined below suggest the various tasks that are necessary for retailers to get their shop ready for business for the day.

Shop Opening Tasks

To ensure that such activities are always carried out, retailers should set aside some time (30 minutes or more, depending on the individual retailer) for the pre-opening tasks.

Housekeeping

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Retailers have to make sure that the following four tasks are checked and carried out before opening the shop.

1. Cleanliness and tidiness ...

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