October 2020
Beginner
400 pages
10h 56m
English
book
Riding the Waves of Culture, Fourth Edition: Understanding Diversity in Global Business, 4th Edition
by Fons Trompenaars, Peter Woolliams
Content preview from Riding the Waves of Culture, Fourth Edition: Understanding Diversity in Global Business, 4th Edition
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4
Rules and Exceptions
Fons Trompenaars and Charles Hampden-Turner
PEOPLE EVERYWHERE are confronted with three sources of challenge. They have exceptional relationships with other people, such as friends, employees, customers, and bosses. They must manage time and aging. And they must somehow come to terms with the external nature of the world, be it benign or threatening.
We have already identified the five dimensions of human relationships. It is easiest to summarize these in abstract terms, which may seem rather abstruse. We list them again with some translations in parentheses.
1. Universalism versus particularism (rules versus exceptions)
2. Communitarianism versus individualism (the group versus the individual)
3. Neutral versus emotional ...
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