13
THE VALUE OF FEELING VALUED
Imagine that every single person you meet has a sign around his or her neck that says, “Make me feel important.”
—Mary Kay Ash
MY WIFE AND I ENJOY international travel. We love the feelings associated with adventure, with exploring. It’s the emotional mix of anticipation, exhilaration, and apprehension. It makes us feel fully alive.
Wherever we go, I like to ask people about their work. I’ll ask questions such as: Do you enjoy your job? Is it a good company to work for? Do you like your boss? Why? Why not? I want to understand their world, their context.
Engagement-Performance Model™
We were in the Wadi ...
Get Ruthless Consistency: How Committed Leaders Execute Strategy, Implement Change, and Build Organizations That Win now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.