Recently I heard the expression, “the gift of feedback.” It meant a lot to me, especially when I thought of the professionals who supported me in creating this book. Thank you all, for being such an important part of this book, and of my life.

Sara Roche for your uncompromising standards of quality in editing the ideas, the structure, the words. Sara retired from McKinsey & Company, where she made friends of all those who had the privilege of working with her for 32 years. Sara also edited my first book, Say It with Charts.

Vera Deutsch for making me look good. She’s the talented graphics designer who added her magic touch to the look and feel of the book, as she did with Say It with Charts.

Dan Nevins for your gift of humor with ...

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