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Deconstructing Luck
Factors Affecting the
Success of a System
Now that we understand at least the basic operational principles behind both
Wikipedia and Facebook, we can consider how “lucky” they might become
with the advent of new user interaction technologies.
In the previous chapter, we noted that the new multitouch, gesture-
based interface technology doesn’t provide any immediate advantages to
Wikipedia. Is it any different for Facebook? The answer seems to be yes,
because at least the zoom-in and -out gesture, already popular on multi-
touch devices, is a good t for navigating crowded Facebook memory rooms
and timelines. Although any ...